[{"country_short": "USA", "city": "Conway", "description": "Title: ACCOUNT MANAGER\nLocation: Arkansas-Conway\nAccount Manager\n\nAs the primary owner for customer execution, individuals in this role must be self-motivated, enthusiastic, flexible, and effective communicators and problem solvers. To be successful, an Account Manager must have the ability to manage multiple campaigns and respond rapidly to situations, while maintaining a strong attention to detail. In addition, the Account Manager is responsible for shaping best practices that will serve as the standard operating procedure for ongoing campaign management.\n\nResponsibilities:\n* Integrate advertisers, ad agencies and publishers into the Acxiom data management platform.\n* Work with other Acxiom team members to ensure that campaign objectives are clearly identified and translated into the campaign setup and media plan.\n* Generate and issue ad tags by teaming up with Engineering per request.\n* Responsible for laying out the backend mapping of campaigns, ad groups, placements, creatives, and pixels (conversion and data collection).\n* Confirm client\u2019s data integration and distribution sets are correct as well as ensuring that any direct campaigns are live and delivering properly. Troubleshoot tracking discrepancies and reporting issues.\n* Execution ownership of any creatives, tags, pixels, etc. while also providing proactive review to catch errors and issues before activities are launched.\n* Resolve technical implementation issues as they arise and resolve in a timely way to ensure high level of client satisfaction.\n* Monitor campaign performance and identify areas for improvement and client upsell.\n* Ownership of account maintenance and client integration, addressing campaign questions and responding to requests for campaign reporting and insights.\n* Ensure that each customer is maximizing the value of the platform.\n* Manage renewals and provide upsell recommendations to Sales and Business Development.\n* Delivery of internal and external training as needed.\n\n\nRequirements:\n* 4 years of relevant experience managing ad operations at a media, broadcast, or Internet content company.\n* Strong analytic and problem solving skills.\n* Data and pixel integration experience.\n* Strong customer-facing experience with a genuine ability to deliver actionable, concise, and clear messages to clients.\n* Strong implementation experience with the ability to be hands on to both prototype and roll-up sleeves and implement with the team when necessary.\n* A strong understanding of the online advertising industry, ad serving technologies, campaign metrics (CPM, CPC, CPA) and optimization strategies.\n* Experience in scheduling, estimating, and providing status reports.\n* Ability to manage multiple campaigns with attention to deadlines and details.\n* Excellent communication and organization skills.\n* Experience in client services and support.\n* Bachelor's degree in business, marketing, advertising, or related field is required .\nKey Strengths:\n* Strong excel skills.\n* Experience as a project manager or technical account manager a plus.\n* Proven experience in working with advertising agencies, inventory providers, data providers, and advertisers.\n* Hands-on knowledge of the online advertising industry, ad network capabilities, industry trends, ad-serving technologies (Turn, Atlas, DART, etc.), and pricing models.\n* Knowledge of HTML, JavaScript, Flash, and various rich media advertising creative technologies.\n* Strong organizational skills and the ability to multitask and prioritize responsibilities.\n* Excellent verbal and written communication skills and the ability to articulate requirements.\n* Ability to compile and analyze performance data and metrics.\n* Ability to work independently, create processes, and thrive in a fast-paced environment.\n* Ability to lead projects but with a desire to roll up the sleeves and get the job done.\nAbout Acxiom\n\nAcxiom is a recognized leader in marketing services and technology that enable marketers to successfully manage audiences, personalize consumer experiences and create profitable customer relationships. Our superior industry-focused, consultative approach combines consumer data and analytics, databases, data integration and consulting solutions for personalized, multichannel marketing strategies. Acxiom leverages over 40 years of experience in data management to deliver high-performance, highly secure, reliable information management services. Founded in 1969, Acxiom is headquartered in Little Rock, Arkansas, USA, and serves clients around the world from locations in the United States, Europe, Asia-Pacific and South America. For more information about Acxiom, visit Acxiom.com.\n\nReceive all new Acxiom job postings by following us on Twitter at @acxiomjobs.", "date_new": "2012-04-06 10:29:57", "url": "http://acxiom.jobs/xml/27692259/job", "country": "United States", "company": "Acxiom", "title": "ACCOUNT MANAGER", "reqid": "28107", "state": "Arkansas", "state_short": "AR", "location": "Conway, AR", "uid": 27692259}, {"country_short": "USA", "city": "Fayetteville", "description": "Title: ACCOUNT MANAGER (AGENCY)\nLocation: Arkansas-Fayetteville\n\nAcxiom Corporation anticipates additional upcoming Account Manager opportunity for Fayetteville, AR. The following position is an anticipated need that we plan to recruit for with a July 1, 2012 start date.\n\nAccount Manager (Agency)\n\nJOB SUMMARY\nAccountable for the management of agency client campaigns under direction of a Sr. Account Manager or Account Director. Oversees projects and campaign work performed by Associate Account Managers. Provides best practices to clients as related to email creative and ad campaigns. Helps clients interpret the end results of digital marketing campaigns.\n\nDUTIES AND RESPONSIBILITIES\n\u2022 Responsible for the management of agency client campaigns. Acts as spokesperson for client within company setting, representing client's point of view and concerns.\n\u2022 Works under the direction of a Sr. Account Manager. Oversees projects and campaign work performed by associate account managers. Assures client projects and requests are handled through the appropriate production channels.\n\u2022 Provides best practices to clients as related to email creative and ad campaigns. Helps clients interpret the end results of digital marketing campaigns. Assists in differentiating our digital services and products from competitor campaigns.\n\u2022 Engages in extensive client communication. Works directly with client on tactical campaign tasks. Responds to client questions and service requests by phone and through email following requested protocols.\n\u2022 Maintains up to date information and expertise in account needs and digital space in order to facilitate campaign solutions.\n\u2022 Accountable for resolving client issues to the point of resolution by proposing solutions and escalating issues to the appropriate level. Assists in managing client expectations. Professionally \"pushes back\" when client demands do not coincide with realistic expectations.\n\u2022 Collaborates with production, technical and analytical groups to ensure client campaigns are executed according to program goals (accuracy, quality, scope, time and budget). Utilizes checklists and peer reviews.\n\u2022 Maintains up to date information and expertise in account needs and agency space in order to facilitate campaign solutions.\n\u2022 Assists in the preparation and presentation of monthly, quarterly, yearly and ad-hoc client reporting. Looks beyond individual campaign data to analyze overall trends.\n\u2022 Facilitates billing inputs and quality of time tracking.\n\u2022 Facilitates account performance optimization. Looks for ways to increase campaign process efficiency internally and externally within client programs.\n\nBasic Requirements:\n*Bachelors Degree.\n*Minimum 2 years of applicable work experience (direct marketing, database marketing, interactive marketing, marketing consulting, or advertising) in an agency or client facing environment.\n*Polished verbal, written communication and presentation skills, with both internal colleagues and external clients.\n*Extremely proactive, highly organized, with proven ability to manage multiple tasks.\n*Ability to prioritize and focus, with strict attention to detail.\n*Thorough understanding of and/or interest in digital marketing.\n*Sound knowledge of MS Office, specifically Word, Excel and PowerPoint.\n*Technically literate and comfortable working with Internet technologies, and desire to build technical knowledge.\n*Maturity and professionalism, combined with a passion for creativity.\n*Great team player, know when to lead and when to follow.\n\nAbout Acxiom\nAcxiom is a recognized leader in marketing technology and services that enable marketers to successfully manage audiences, personalize consumer experiences and create profitable customer relationships. Our superior industry-focused, consultative approach combines consumer data and analytics, databases, data integration and consulting solutions for personalized, multichannel marketing strategies. Acxiom leverages over 40 years of experience of data management to deliver high-performance, highly secure, reliable information management services. Founded in 1969, Acxiom is headquartered in Little Rock, Arkansas, USA, and serves clients around the world from locations in the United States, Europe, Asia-Pacific, the Middle East and South America. For more information about Acxiom, visit Acxiom.com.", "date_new": "2012-04-06 10:28:19", "url": "http://acxiom.jobs/xml/27692058/job", "country": "United States", "company": "Acxiom", "title": "ACCOUNT MANAGER (AGENCY)", "reqid": "28999", "state": "Arkansas", "state_short": "AR", "location": "Fayetteville, AR", "uid": 27692058}, {"country_short": "USA", "city": "Fayetteville", "description": "Title: SR ACCOUNT MANAGER\nLocation: Arkansas-Fayetteville\n\nAcxiom Corporation anticipates additional upcoming Senior Account Manager, Fayetteville, AR. The following position is an anticipated need that we plan to recruit for with a July 1, 2012 start date.\n\nSR Account Manager (Agency)\n\nThe Senior Account Manager is responsible for driving and growing the client relationship, including revenue growth for each existing program, managing the service relationship, responding to client questions, managing the day-to-day contact with Account Managers and working with internal groups to ensure timely and accurate execution of client campaigns and custom projects. Through a combination of marketing, analytical and relationship management skills, the Senior Account Manager sets program objectives for clients and manages the Account Team to implement these programs.\n\n\u2022 Up-sell opportunities and account growth.\n\u2022 Managing client program performance.\n\u2022 Leading client strategy planning review sessions, and managing a team of marketing professionals.\n\u2022 Manages client programs to meet client goals, recommend testing and measurement, segmentation, creative, cadence, and offers.\n\u2022 Assist Account Managers and other internal groups to expedite custom services to clients.\n\u2022 Assist Account Directors in scoping, planning and resourcing new opportunities across all channels.\n\u2022 Assure all projects and campaigns are managed to completion.\n\u2022 Proactively and reactively troubleshoot client or internal needs and issues, using the Account Managers and Associate Account Managers to support issue resolution.\n\u2022 Share and implement best practices related to service delivery.\n\u2022 Work directly with the sales rep on revenue, forecasts, account strategy, and account reviews.\n\nBasic Requirements:\n\n*Bachelors Degree.\n*Minimum 5 years of applicable work experience (direct marketing, database marketing, interactive marketing, marketing consulting, or advertising) in an agency or client facing environment.\n*Polished verbal, written communication and presentation skills, with both internal colleagues and external clients.\n*Extremely proactive, highly organized, with proven ability to manage multiple tasks.\n*Ability to prioritize and focus, with strict attention to detail.\n*Thorough understanding of and/or interest in digital marketing.\n*Sound knowledge of MS Office, specifically Word, Excel and PowerPoint.\n*Technically literate and comfortable working with Internet technologies, and desire to build technical knowledge.\n*Maturity and professionalism, combined with a passion for creativity.\n*Great team player, know when to lead and when to follow.\n\nAbout Acxiom\n\nAcxiom is a recognized leader in marketing technology and services that enable marketers to successfully manage audiences, personalize consumer experiences and create profitable customer relationships. Our superior industry-focused, consultative approach combines consumer data and analytics, databases, data integration and consulting solutions for personalized, multichannel marketing strategies. Acxiom leverages over 40 years of experience of data management to deliver high-performance, highly secure, reliable information management services. Founded in 1969, Acxiom is headquartered in Little Rock, Arkansas, USA, and serves clients around the world from locations in the United States, Europe, Asia-Pacific, the Middle East and South America. For more information about Acxiom, visit Acxiom.com.", "date_new": "2012-04-06 10:27:33", "url": "http://acxiom.jobs/xml/27691968/job", "country": "United States", "company": "Acxiom", "title": "SR ACCOUNT MANAGER", "reqid": "28336", "state": "Arkansas", "state_short": "AR", "location": "Fayetteville, AR", "uid": 27691968}]